We aim to process returns within 3 working days of receiving the item back. (This does not affect your statutory rights) If items are received back damaged, or missing items we are entitled to make a charge to cover the cost of this, and thus this may affect the amount credited to you. Goods must be returned in their original, sealed packaging and re-saleable. Please ensure that you keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. You will be responsible for the cost of returning the goods unless we delivered an incorrect item or the item is faulty. You then have a further 7 days to physically return the products. uk accepts returns on all orders, as long as you notify us within 30 days of receipt that you're wanting to return your order. If you would like to return your order, please contact us via email OR Live chat OR Phone prior to sending your parcel back. Orders worth over €150 will be taxed at the border and may possibly incur a customs handling fee in the receiving country, these charges will vary from country to country. Orders valued under €150 won’t be subject to VAT or duties as part of an agreed scheme between the UK and the EU. International Delivery: (Import duty fees may be applicable in some countries)Įxpress Delivery : 2-3 working days EU CUSTOMERS PLEASE NOTE: Delivery should normally take 1-2 working days.

You will be given an estimated delivery date at the basket page.Įxpress delivery is available for £4.99.

Delivery should normally take 3-4 working days depending on the time you place your order. Please note: Orders placed just before or during any UK Public Holidays may experience longer shipping times.īooghe offers Free UK standard shipping on orders £20 and over. Orders placed on Friday (after 1:00pm) or anytime Saturday and Sunday will be dispatched on Monday. Orders after this threshold will be dispatched the next working day. Orders are usually dispatched the same day when placed before 1:00pm Mon-Fri.

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